

The sessions are based on A Guide to the Business Analysis Body of Knowledge® (BABOK® Guide) version 3.
Chapter 4 explains the tasks that business analysts perform to extract information from stakeholders and other sources. This chapter covers the required tools and techniques that BA’s need to use when working collaboratively with stakeholders and communicating the obtained information.
This session will be facilitated by Holly Zhang, CBAP®. Holly Zhang is a Senior Business Advisor with over 25 years of experience in information technology development, business analysis, project management and adult education. She is also an instructor for the UBC Sauder Continuing Business Studies’ Business Analysis program since 2013. Holly also served as the president of the IIBA Vancouver Chapter.
Holly Zhang is a Certified Business Analysis Professional (CBAP®), a Certified ScrumMaster® (CSM®), a certified Prosci change management practitioner, a certified SAFe 5 Practitioner, SAFe 5 Agile Product Management and SAFe 5 Lean Portfolio Management from Scaled Agile.
Materials and Prework
Participants should bring a copy of the BABOK® Guide version 3, available online at no cost for IIBA members (IIBA Website). Non-members can purchase a PDF, ePub or Kindle version at the IIBA Website or a printed copy on Amazon. To facilitate an effective study, we ask participants to read Chapter 4 in advance and send any questions to development@vancouver.iiba.org.
Event Time & Location
● Thu, April 10, 2025, 6:00 pm - 9:00 pm PST
● Zoom details will be provided half-hour prior to the event to the registrants.
Participants are required to use their full name when logging in for Registration and CDU/PDU tracking.
Cost
● Free for IIBA Members
● $10 for non-members
Please register only if you intend to attend the session.