Speaker: Roger T. Burlton P. Eng., CMC
Description:
For a hundred years, analysts and designers have been eager to figure out how things should get done for best effect in business – it is our life. Often, along the way, we have been seduced by a novel technique or distracted by a new tool and lost focus on the natural flow that binds activities together to achieve a known purpose – a process. We have latched onto system requirements innovation, digital technologies, agile, capabilities, data, rules, competencies, culture, KPIs, AI and many other promises to magically create a better functioning organization.
Clearly, these can help, but our process foundation must always be kept in mind. We must always know what outcomes we want; what work has to be performed to achieve them; and what abilities we need for that to happen. Connected work is still at the heart of achieving the intended outcomes. In between BA ‘silver bullets’ we keep coming back to processes because they make sense of and align everything that we have to get in place. So, let’s revisit how we can incorporate the best practices of process analysis and design in our Business Analysis toolbelt for use in our Strategy, Architecture, Analysis and Design efforts:
● A few foundational principles (The Process Manifesto)
● Different yet aligned models for different audiences and purposes
o Enterprise / Value Chain Models
o Context Models (IGOE)
o Value Stream Models
o Workflow Models
o Analysis Models
● How AI can help business analysts in process design
● Putting it into practice
About the speaker
Roger T. Burlton P. Eng., CMC
Roger is the President of Process Renewal Group. He is the author of the pioneering book ‘Business Process Management: Profiting from Process’, the ‘Business Process Manifesto’ and the ‘Business Agility Manifesto’. Roger developed the first Business Process and Business Architecture practices in the world in 1991. Having worked with over 200 organizations globally to transform from traditional organizations to more modern ones, he is recognized as a world leader in establishing a business value delivery model supported by Business Architecture practices. His latest book: Business Architecture: Collecting, Connecting and Correcting the Dots was released in 2022.