Even with the fierce attention being paid to digital and AI, Business Analysts still have to professionally design how work gets done. With or without Agentic AI, we have to get the right processes right and connect the dots with modern capabilities to create optimum value for our customer market.
All business analysts and business architects require this competency – it is even a key component of the BABOK. In this session, Roger Burlton, a pioneer in process management and business architecture and the author of the ‘Business Process Manifesto’, and ‘Business Architecture: Collecting, Connecting and Correcting the Dots’ will introduce some key techniques that will help BAs, Business Architects and Process Professionals to become better at what they do as well as make it easier for their clients to participate easily. We guarantee that you will want to and will be able to use these over and over again. During this immersive working session, you will have the opportunity to use these techniques using a simple case study and apply generative AI knowledge tools to help you while doing so.
• Stakeholder Exchanges, Expectations and Experiences
• Concept / Information Maps
• The Process Scoping Model
• Simple Workflows
• Decision Structures and Business Rules
• Multiple Dimensions of Measurement
• Culture and Behavior Design
• The Burlton Hexagon for Capability Assessment